91 - Electric Shock (Shared Neutral Fault)

22 April 2021

The apprentice and tradesperson were working at a commercial building, replacing a switchboard in a corridor. After disconnection of all the circuits from the board, the redundant cables were tested to verify de-energisation and placed into the cable tray that had been installed in the corridor ceiling void.

Several days after the de-commissioning and de-energisation of the switchboard, the apprentice was installing junction boxes to unterminated cables in the ceiling void. Whilst carrying out this task, he has inadvertently touched an unterminated end of a cable connected to the redundant lighting circuit on the cable tray, resulting in an electric shock.

After further investigation it was found that during the installation or modification of the lighting circuit in the area, two circuits from different switchboards were joined together.

As the lighting circuits were not protected by a RCD, the fault condition had not been noticed. It is believed that the fault was contributed to by the shared neutral between the circuits. When the lighting on the other switchboard circuit was turned on, it caused the neutral conductor to become live on the cable that the apprentice had come into contact with.

Safe Work Method Statements (SMWS) and pre-start had been completed. Correct PPE was in use at the time and the unterminated cable was confirmed as a circuit feed removed from de-energised switchboard.

Root cause


For further information regarding this Safety Alert, please contact EGT on (08) 6241 6100 or speak with your Field Officer.